Continuous Quality Improvement (CQI) Program Assistant

Job type: Full-Time
Accepting BioReady™: Yes
Category: Clinical Research
Location: Ottawa, ON
Posted: March 28, 2024
Closes: April 27, 2024

The Ottawa Hospital Research Institute is the research arm of The Ottawa Hospital – one of Canada’s largest learning and research hospitals. We are proudly affiliated with the University of Ottawa and supported by The Ottawa Hospital Foundation. With more than 2200 scientists, clinician investigators, trainees and staff, and total revenues of more than $120 million, we are one of the foremost Canadian hospital-based research institutes. Our research spans more than a hundred different diseases, conditions, and specialties with an overall focus on translating discoveries and knowledge into better health.

Job Description
The Division of Orthopaedic Surgery at the Ottawa Hospital is dedicated to improving patient care. To assess the impact of surgical interventions on our patients’ quality of life, our Continuous Quality Improvement (CQI)program gathers information on health status throughout the clinical journey. We have developed a digital platform that has been in active use for the past four years, to provide tools to collect data relevant to quality of life including symptoms, joint functionality, physical, mental, and social health.
We are looking for an enthusiastic individual who will work as a member of the Division’s CQI team to advance the data program. The candidate will mainly be involved in communicating with patients to ensure smooth data collection in addition to compiling data for various reports and studies.

Tasks include but are not limited to
•Using the Division’s orthopaedic database to check questionnaire completion by patients.
•Contacting patients via phone and/or email to assist with questionnaire completion and ensure consenting process is completed.
•Managing patient lists and compliance tracking
•Data entry into the database
•Completing data requests for purposes of QI reports or studies.
•Providing regular updates on data collection to the CQI team

Basic Requirements (Education/Experience):
•Superior communication skills
•Excellent organizational and planning skills
•Attention to details.
•Ability to work independently and as a team member.
•Knowledge of Excel

Preferred Qualifications:
•Experience working in a healthcare setting.
•Bilingual (French and English)

Contract Details:
This is a 1-year full-time position (37.5 hours/week).  This is a hybrid work setting.
Salary: Min: $19.931/hr. Max: $25.370/hr.

Comments to Applicant:
Please provide your CV and a cover letter to clearly demonstrate how you meet the requirements of the position listed to the email below.

Contact Info:
Name: Kaitlyn Chambers
Title: Clinical Research Program Manager
Program: Clinical Epidemiology
Address: Division of Orthopaedic Surgery
The Ottawa Hospital, General Campus
501 Smyth Road Ottawa ON, K1E 3M1
T: 613-737-8899 x78920
Email: [email protected]

The Ottawa Hospital Research Institute is committed to building and sustaining a welcoming and supportive culture that promotes equity, diversity and inclusion for trainees, researchers, and staff. We are devoted to identifying and removing barriers that limit equitable access to opportunities within our organization. The Ottawa Hospital Research Institute strongly supports initiatives that encourage the participation of all groups, in particular the four groups defined in the Employment Equity Act (women, Indigenous peoples, persons with disabilities and members of visible minorities).

We thank all applicants for their interest. However, only those invited for an interview will be contacted. The Ottawa Hospital Research Institute is an equal-opportunity employer. Upon request, accommodations due to a disability are available throughout the selection process.

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