Data Integrity Specialist

Candidats BioFin prêtsᴹᶜ acceptés : Oui
Catégorie: Recherche clinique
Éducation Baccalauréat
Employeur : BlueLight Analytics
Lieu : Halifax, NS
Date de publication : 4 février 2020
Closes: 29 novembre 2020

BlueLight Analytics Inc., a Halifax-based growth stage technology start-up, is currently recruiting a Data Integrity Specialist (Customer Success) who is client-focused, task-oriented, technically inclined and thrives in a fast-paced environment. This is the perfect position for an individual who enjoys building relationships and has great attention to detail. The ideal candidate will be a highly motivated individual with an entrepreneurial spirit and a ready to learn attitude. The position offers a competitive compensation package and a work environment focused on growth.

Responsibilities

  • With keen attention to detail, review incoming customer data daily for quality control and accuracy;
  • Engage with customers to provide technical support and feedback;
  • Monitor customer engagement metrics and develop programs to increase engagement and retention;
  • Work with the development team to test new software releases and report issues;
  • Enter new products into the database as they become available;
  • Periodically audit and update the database to ensure accuracy;
  • Prepare products for shipment on an ad-hoc basis;
  • Contribute to the creation and maintenance of client services support tools;
  • Proactively reach out to customers for the provision of training and support through telephone, email, video conference and webinars;
  • Define new job roles/duties proactively.

Skills

  • Strong critical thinking and problem-solving skills;
  • Excellent organizational and time-management skills with the ability to multitask;
  • Strong communication (verbal and written) skills;
  • Ability to manage multiple activities and changing priorities;
  • Preference will be given to candidates fluent in other languages.

Qualifications

  • Bachelor’s degree in Science or a related discipline;
  • Recent graduate with preference given to candidates with prior quality control and/or data review experience;
  • Experience in using a software program to manage client engagements.

Please apply with your resume and cover letter by November 27, 2019. Only successful applicants will be contacted.

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