Job Details

Accounts Receivable Administrator

Accounts Receivable Administrator
Accepting BioReady
Full Time

STEMCELL Technologies

not disclosed
British Columbia
Date Posted
30/11/2017 - 14:30
Closing Date
30/12/2017 - 14:30
Job Description

STEMCELL Technologies Inc. is a privately-owned biotechnology company based in Vancouver that helps power leading-edge life science research around the world. Scientists performing stem cell, immunology, cancer, regenerative medicine and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, ancillary reagents and contract assay services. We create novel, useful, standardized products of unfailing quality and deliver them to more than 70 countries via our many regional offices plus distribution centres in Vancouver, Seattle, Grenoble and Singapore.  Driven by our love of science and our passion for quality, we see ourselves simply as “Scientists Helping Scientists” – standing by our customers to provide outstanding products, technical support and training.  We have over 1000 science-oriented employees globally, including 250 PhDs/MScs, with most others holding a BSc or engineering degree.  STEMCELL is proud to be the largest Biotechnology employer in Canada.

Job Description Summary

The Accounts Receivable (AR) Administrator is responsible for handling all aspects of the AR process and other ad hoc duties as required. Key responsibilities of the role include processing transactions related to customer accounts, ensuring invoices are prepared in a timely manner, performing credit checks and assisting with follow-up on overdue invoices. This is a hands-on position that requires a can-do attitude and participation as an integral member of the Accounts Receivable team. The role is based in Vancouver and will report to the Accounts Receivable Manager within the Finance team.

Education & Qualifications: 
  • Diploma or Certificate in Office Administration or Accounting.
  • Minimum 1 to 3 years of related work experience with accounting knowledge.
  • Experience working with an ERP system and accounting software package.
  • Proficient in using MS Word and Excel with accurate data entry skills.
  • Exceptional interpersonal and communication skills (written and oral); communicates in a clear, concise and organized manner; listens to others to obtain information.
  • Strong internal and external customer service orientation; proven experience building strong relationships with customers.
  • Ability to work in a high volume and fast paced environment.
  • Experience working in a multi-divisional, multi-currency environment.
Duties & Responsibilities: 
  • Prepare daily bank deposits, enter cash receipts and ensure that payments are properly applied against customer accounts for different legal entities.
  • Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
  • Enter adjustments/corrections to customer accounts.
  • Communicate with customers for any invoice or account enquiries.
  • Online invoicing using 3rd party software, plus e-mailing PDF copies of invoices as requested by customers.
  • Prepare customer statements as required.
  • Assist AR Manager with AR collections
  • Review customer account balance and coordinate with the AR Manager to settle long-outstanding balances.
  • Work closely with Customer Service team related to setting up of accounts and address/tax changes etc., to minimize number of corrections and rebills of invoices.
  • Assist with obtaining correct local sales tax documentation for country-specific accounts and updating accounts in Visual as required.  
  • Work closely with other members of the Finance team to ensure accurate invoicing and reporting of local and/or country-specific sales taxes.
  • Collect assigned accounts by contacting customers; investigating circumstances of non-payment; negotiating and resolving conflicts; expediting payment.
  • Collaborate with Customer Service for problem solving (credit note, proof of delivery etc.)
  • Escalate any collection issues to the AR Manager.
  • Check for daily wire and EFT/ACH payments by downloading and copying bank account activity.
  • Maintain financial security by adhering to internal accounting controls.
  • Maintain accounting ledgers by posting daily account transactions.
  • Support process implementation and redaction of procedures.
  • Other duties, assignments and projects as directed from time to time.
Other Information: 

This is an opportunity to work with highly motivated colleagues in a science-oriented, creative and dynamic environment. We offer a competitive salary, excellent benefits and significant career development opportunities.  If you are interested in this challenging and rewarding position, please visit our website at to apply.