BioTalent Canada

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BioTalent HR Tool Kit

8: Employee Relations

A healthy work environment requires effective conflict resolution mechanisms. This module examines the policies and procedures pertinent to conflict resolution and disciplinary action. The tools in the appendices include: communication guidelines for conflict resolution, a complaint management system and approaches to disciplinary action.

Module 8 – Employee Relations (PDF, 290 KB)

Appendices (Word, 143 KB)

  • Appendix 8-A  Factors Influencing Work Relations 
  • Appendix 8-B  Key Communication Rules for Conflict Resolution 
  • Appendix 8-C  Guidelines for Effective Negotiation 
  • Appendix 8-D  The Win-Win Approach 
  • Appendix 8-E  Complaint Management System — Process 
  • Appendix 8-F  Complaint Management System — Evaluation Grid 
  • Appendix 8-G  Conflict Resolution Methods 
  • Appendix 8-H  Disciplinary Meeting Preparation Checklist 
  • Appendix 8-I  Disciplinary Letter — Sample 

 

This project is funded by the Government of Canada's 
Sector Council Program. 

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BioTalent CanadaTM is funded in part by the Government of Canada’s Sector Council Program.
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